Frequently Asked Questions (FAQ)

General  Policy

Check-In Time is 3 PM and Check Out is 11 AM. Late check out charge is $50  until 3PM.

Check-In Age Policy

Guests must be 21 years of age or older to check-in.

Resort Fees / Hotel Fees

We do not charge any additional hotel fees / resort fees. We pride ourselves on offering transparent rates.

Deposit Policy / Payment

We require a $250 deposit by credit card for guest that reside in Broward, Dade or Palm Beach counties. For other guests we require a $50 incidental deposit. Deposit must be by CREDIT CARD only. We do NOT accept cash at this location.

Parking Fees / Package Fees

We do not charge a parking fee during your stay with us. We do offer Park and Cruise at $10 per day. Please check with the front desk upon arrival for long term parking permit and parking location. Package fees are $5 per small package. First two small packages are complimentary.

Cancellation Policy

Our cancellation policy is 24 hour – 4 PM prior to arrival for a fully refundable reservation.  Reservations cancelled within 24 hours of arrival will forfeit a one night deposit.

Pet Policy

We have a $250 per day pet or emotional support animal charge. We always welcome service animals at no cost.